Voice

Deploy new voice services to engage and connect with your customers.

Voice

A unified platform for voice services

SkyCom Solutions allow you to create, deploy and manage voice and voice-based services You can use voice capabilities such as interactive voice response (IVR) to increase revenue, improve operational efficiency and deliver a better customer experience.

 

 

Solution overview

Inbound and outbound

Quickly build inbound and outbound voice applications with speech and touch tone (DTMF).

Call-flow designer

Easily design and publish multi-lingual IVR and content-based call flows without long development and deployment cycles.

Speech recognition

Deploy IVR services that automatically detect and adjust at the language and dialect level.

Ring back tones (RBT)

Generate revenue by reselling our portfolio of ring back tones from over 500 content partners.

Live audio streaming

Offer customers live audio streams as well as pre-recorded and subscription content.

Carrier-grade voice platform

Reliable and scaleable voice solutions with real-time status reports and a web-based user interface.

Benefits

Accelerate time to market

Graphical tools and workflow designers help you accelerate the launch of new voice-based services.

Increase revenues

Choose from a number of monetisation solutions to charge for IVR services.

Highly scalable platform

Benefit from a carrier-grade voice platform already handling over 2 billion calls and 18 billion content deliveries every year.

Quickly deploy voice-based solutions to connect with your customers. Find out how IMImobile can help you improve customer communication, engagement and satisfaction.

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