A serial entrepreneur with investment in various IT & Telecom related services. Expertise in building business strategies, planning , execution & great network in sourcing funds for innovative ideas. As a finance specialist with more than twenty years of experience, working in areas such as business analysis, and software systems consulting. Allows him to offer unique insights as well as providing the technical skills needed for developing end-to-end solutions from inception to reality. Experience in handling key stake holders like independent board members, joint venture partners, Government bodies etc
Chief Operations Officer
Senior Management leader with an established track record of driving growth and creating value for global shared services, 20+ years of experience in telecom, VAS & software. Worked with global leaders to develop & execute innovative products. Experience of working with many start –ups , Growth and Turnaround environments. Designed and Delivered high visibility business change & digital transformation programs. Lead & Managed large multi cultural, global Cross-functional teams. Proven ability to build and scale high-performance teams spanning Operations, Technology, Sales/Marketing and Customer Service. Specialties: P&L Management, Strategy Design and Execution, Global Operations, Business Development, Turnarounds, Business Transformation, Talent Management, Board Management.
Head of Operations
Over all Sixteen years of experience in Handling Inbound & Outbound operations, managing databases, in Telecomm industry with Client Management and expertise in Business & Data Analytics / Transition Management /CRM/VAS. Managed an extensive daily workload with responsibility for Reporting, Business Analysis, Process improvements and information management among others.
Outstanding success in building and maintaining relationships with key corporate decision-makers, establishing large volumes, high-profit accounts with excellent levels of retention and loyalty. Exceptionally well organized, with a track record that demonstrates self-motivation, creativity and initiative to achieve corporate goals.
Excellent in building long term relationship with customers and ability to manage Ensuring a high-quality customer experience, elevating customer satisfaction, while adhering to the quality standards and work processes.
Chief Technical Officer
Overall 20 years of an IT experiences in telecom domain as a Technical Architect/ Business Analyst with skills in project management, business/ functional analysis, requirement engineering, project estimation project/ product documentation and deployment. Successfully led multiple complex telecom and non-telecom projects globally, covering various aspects of telecom integrated software development, process and Agile methodology. Diversified experience across several domains in VOIP, RTP, RTCP, SDP and SIP technology with information technology skills in Java, Mongodb, Maria DB, REST Micro services, BIG Data, Hadoop, Apache Spark.
Vice President Sales
Over 25 years of experience in business development in Industries like FMCG,
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Media house & Telecom.
Worked across Europe & APAC region.
– Handling complex multi-layered go to market strategies for sustained business growth
– Identification & development of new customer categories / segments / markets
– Building talent and organizational capabilities in emerging areas
– Using different levels of business to deliver sustained high performance
– Leveraging technology as a change catalyst
Specialties: Setting up new Go to Market organizations, Transforming sales systems, Turning around businesses, Growing & Developing Nascent Categories & Channels, Customer & Shopper Marketing, Digitization of processes.
Key Account Manager
A professional with a experience of 12 years in Client Relationship & Account management . Has handled various Telecom accounts & responsible for after sales business relation , day to day co-ordination, conflict management, Reports & Revenue. End-to-end management and negotiation of TELECOM & VAS service agreements With many carriers. Responsible for providing good quality service to the customers of the company. Pursuing and evaluating all business leads either given or researched and finalizing interconnections. Constant monitoring of all traffic for quality or margin issues and resolving said issues with NOC and/or carriers/vendors. Reviewing all incoming rate sheets for any potential selling opportunities.
A Human Resource professional with over 9 years of experience across relevant HR functions. As a professional with high energy, integrity, and execution capability. As a proven track record of building teams which can grow and transform businesses. Experienced HR professional with work force planning & recruitment, HR strategy , Organizational Design, Organizational Effectiveness, Compensation & Benefits, Career & Succession Planning, HR Outsourcing, and Employee Relations and Communications.